Welcome to Better Conversations
Do you find yourself going from one high stakes meeting to another often needing to quickly absorb information and make decisions?
Then there's conflict we have to work through with our peers because of misunderstandings or differing opinions and the stress starts to build.
Throw in the constant change that we experience in the workplace, changes to processes, critical deadlines, changes to organizational structures, and unfortunately some of us also experience layoffs.
Now, breathe... and take a moment to think back to a recent conversation. How well did it go? Did you get the outcomes you were looking for? Could it have gone better?
Whether it be in our personal lives or at work, how we communicate and how we listen is at the core of everything we do.
Dan is affiliated with the Better Conversations Foundation, a non-profit founded in the United Kingdom whose mission is to help people around the world have Better Conversations in their professional and private lives. Better Conversations lead to better relationships, better decisions, and better outcomes.
The course I deliver has been designed for busy people (like us) -
- Five modules - Each one hour in duration and spread over five weeks
- Interactive - Experience is gained in practicing the concepts
- Instant Benefits - Participants can instantly use what they learn
- Virtual - Delivered via video conference for your ease
Benefits to having Better Conversations
Higher Productivity
Higher Productivity
Higher Productivity
Simply, more stuff gets done in less time because we can cut out the time wasted due to misunderstandings
Clarity
Higher Productivity
Higher Productivity
A clearer focus on projects and tasks, what needs to be done and how these might be achieved together
Robust solutions
Higher Productivity
Improved teamwork
Fast learning, improved ideation and innovation because we can challenge each other safely
Improved teamwork
Better relationships
Improved teamwork
Better collaboration and accountability to ensure things get done well
Better relationships
Better relationships
Better relationships
Our team and customer relationships have improved through greater understanding and respect for other people's views and experiences
Resilience
Better relationships
Better relationships
We support people to work at their best and have the conversations that encourage reflection and development
Course Details
What will you learn and how?
The course has five modules that are delivered over a few weeks allowing participants to build on what they learn during each module whilst putting it into practice. This proven method allows for the techniques to "stick" so that participants don't just walk away and forget about what they've learned, they put it into practice building on the skills in each module.
The five modules cover -
- State - How do your thoughts and feelings affect your conversations?
- Assumptions - What are you making up when you are in a conversation?
- Context - How do you bring meaning to a conversation?
- Listening with Curiosity - How can you influence a conversation?
- Feedback - How can you respond and communicate your views?
Sessions are a mixture of instruction and practice. You’ll notice the time passes quickly!
Each module is approx one hour and we can deliver one module per week or two. Spacing out the course helps participants learn, practice and gain the skills needed to embrace the techniques.
You’ll also be able to contact me between sessions with any questions you might have and put what you’ve learned to work with some practical “fieldwork” in between sessions, if you’d like.
All you'll need is a computer, a headset or headphones and a microphone, and an Internet connection. We recommend you join us from a quiet place where you have privacy and no distractions.
Get in touch to discuss how best I can support you and your team in having Better Conversations.
What makes this course different?
Better Conversations is suited to anyone or any team that wants to free themselves from the confines of poor communication. If you’re ever faced with frustration, confusion, conflict or conversations that fail to achieve their objectives, this course will help you.
I have found the framework and techniques the course provides has worked for me and the people who attended since I started to facilitate to material. And I want to share it with more people.
The foundations research and experience gained in the launch of the course demonstrated that the path to better conversations had to be simple and practical, otherwise it just wouldn’t be effective. You’ll find the benefits apply just as well in your personal life.
For more information
Why Better Conversations?
Benefits of having Better Conversations
Communication is a needed skill
Communication is a needed skill
Benefits of having Better Conversations
Communication is a needed skill
Benefits of having Better Conversations
Benefits of having Better Conversations
Benefits of having Better Conversations
What will you learn?
Benefits of having Better Conversations
Benefits of having Better Conversations
The Better Conversations Foundation
The Foundation is a not-for-profit organization, founded by Simon Coles and Chandima Dutton, to help people have better conversations at work and beyond. We believe that better conversations lead to better relationships, better decisions, and better outcomes. We want to help people to be their unique selves, and to connect with others in a way that is meaningful and fulfilling.